Privacy Policy

Updated: April 30, 2026

This Privacy Policy describes how celsconnect.com ("we," "us," or "our") collects, uses, discloses, and protects information obtained from users ("you" or "User") of our website at http://www.celsconnect.com (the "Site") and all associated products and services.

Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.

This policy has been updated to reflect compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including but not limited to:

  • Full name

  • Email address

  • Company name and job title

  • Phone number (if provided)

  • Any other information you choose to submit via forms or communications

You are not required to provide personal information, though refusing to do so may limit your ability to use certain features of the Site.

 

1.2 Automatically Collected Information

When you visit our Site, we and our third-party service providers may automatically collect certain technical and usage data, including:

  • IP address and general geographic location

  • Browser type and version

  • Operating system

  • Pages visited, time spent, and referring URLs

  • Device identifiers

 

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. Types we use include:

  • Essential cookies: Required for the Site to function properly

  • Analytics cookies: Help us understand how visitors interact with the Site (e.g., via Google Analytics)

  • Preference cookies: Remember your settings and preferences

You may configure your browser to refuse cookies or alert you when cookies are sent. Note that disabling cookies may affect certain functionality of the Site. Where required by law, we will request your consent before placing non-essential cookies.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our Site and services

  • To respond to your inquiries, support requests, and feedback

  • To send transactional and service-related communications

  • To send marketing and promotional communications (where you have opted in or we are otherwise permitted by law)

  • To analyze usage trends and improve our offerings

  • To comply with legal obligations and protect our legal rights

  • To prevent fraud and ensure the security of our Site

We will only use your personal information for the purposes for which it was collected, unless we reasonably consider another purpose to be compatible. We will notify you if we intend to use your data for a materially different purpose.

 

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context:

  • Performance of a contract: Where processing is necessary to provide services you have requested

  • Legitimate interests: Where processing is in our legitimate business interests and not overridden by your data protection rights

  • Consent: Where you have given us clear consent to process your data for a specific purpose

  • Legal obligation: Where processing is necessary to comply with applicable law

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personally identifiable information. We may share your information in the following limited circumstances:

  • Service providers: With trusted third-party vendors who assist us in operating the Site and delivering our services (e.g., analytics providers, email platforms), subject to confidentiality obligations

  • Legal compliance: When required to do so by law, regulation, subpoena, court order, or government authority

  • Business transfers: In connection with a merger, acquisition, sale of assets, or other business transaction, where your data may be transferred to a successor entity

  • Protection of rights: To protect the rights, property, or safety of CELSCONNECT.COM, our users, or others

Any third parties with whom we share data are required to handle it in accordance with applicable privacy laws and our data protection requirements.

 

5. Your Privacy Rights

5.1 All Users

Regardless of your location, you have the right to:

  • Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly

  • Request information about the personal data we hold about you

5.2 EEA / GDPR Rights

If you are located in the EEA, you have the following rights under GDPR:

  • Access: Request a copy of the personal data we hold about you

  • Rectification: Request correction of inaccurate or incomplete data

  • Erasure: Request deletion of your personal data under certain circumstances

  • Restriction: Request that we limit the processing of your data

  • Portability: Request transfer of your data in a machine-readable format

  • Objection: Object to processing based on legitimate interests or for direct marketing

  • Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at info@celsconnect.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

 

5.3 California / CCPA Rights

If you are a California resident, you have the following rights under the CCPA:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months

  • Right to Delete: Request deletion of your personal information, subject to certain exceptions

  • Right to Opt-Out: We do not sell personal information. If this changes, you will have the right to opt out

  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To submit a CCPA request, contact us at info@celsconnect.com. We may need to verify your identity before fulfilling your request.

 

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the nature and sensitivity of the data, potential risk of harm from unauthorized use, and applicable legal requirements.

When your data is no longer needed, we will securely delete or anonymize it.

 

7. International Data Transfers

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. Data protection laws in the U.S. may differ from those in your jurisdiction.

If you are located in the EEA, we will ensure that any transfers of personal data outside the EEA are subject to appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

 

8. Third-Party Links

Our Site may contain links to third-party websites. These sites have their own independent privacy policies, and we have no responsibility or liability for their content, privacy practices, or activities. We encourage you to review the privacy policies of any third-party sites you visit.

 

9. Children's Privacy

Our Site is not directed to children under the age of 13 (or 16 in the EEA), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

 

10. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted transmission (SSL/TLS), access controls, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use strong safeguards, we cannot guarantee absolute security. You are responsible for keeping any account credentials confidential.

 

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. For material changes, we will notify you by email (if you have provided one) or by a prominent notice on our Site prior to the change taking effect.

Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this policy periodically.

 

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

CELSCONNECT.COM

Email: info@celsconnect.com

Website: http://www.celsconnect.com

 

If you are located in the EEA and have concerns about our data practices that we have not addressed satisfactorily, you have the right to contact your local data protection authority.